Need Help?
How To Log In
Check your start date! You will not be able to log in to your course until the day it starts!
Your "User name" is composed of the first letter of your first name, followed by the first letter of your last name, followed by your 7 digit student ID. (Your student ID is located on your tuition/registration receipt.)
For example:
First Name: John, Last Name: Doe, Student ID: 1234567
This student will have the "User name": jd1234567
The default Password for all courses is student.
(note: for username and password - no spaces, all lower case)
Forgot Your Password?
If you have forgotten your password, contact the Riverside Community College District Online Support Center at 1-866-259-7271; or if you have previously entered your email address via the "My Settings" tool (located on the "My WebCT" page), then click here to have a new password sent to your email address.
If you have not previously entered in your email address and added a secret question and answer via the Blackboard/WebCT CE8 "My Settings" page, the "Forgot Your Password?" link will not recognize your email address!
Visit the sample class to view a tutorial on how to properly set up your email address.
Contact Us For 24/7 Support
If you have reviewed the tutorials and information provided in the Sample Class, have used the "Check Browser Tool", applied all necessary adjustments and are still experiencing difficulties, call the Riverside Community College District Online Support Center toll free at 1-866-259-7271 for 24 hour support. You can also get online support via email and chat through the Online Learning Support Center.
Getting Started With Blackboard/WebCT CE8:
Step 1: Browser Settings
Before logging in, you must perform a browser check to see if your computer is properly configured to use the Blackboard/WebCT CE8 Learning System.
Check Browser Tool
Pop-up Blockers MUST be disabled!
The Blackboard/WebCT CE8 Learning System uses small browser windows to deliver requested content. Some pop-up blockers incorrectly interpret these small windows as pop-ups and block them. If you have installed a pop-up blocker, turn it off while using the Learning System.
Step 2: Visit the Sample Class
View the help, tutorials and other information located in the sample class. The sample class content is designed to assist you with Blackboard/WebCT CE8.
To log in to the sample class:
User name: sample
Password: sample
Step 3: Accept the Java Security Certificate
After logging in to the Blackboard/WebCT CE8 Learning System, you will be prompted to accept a Java Security Certificate. You must click Yes or Always to ensure that Learning System functionality using Java will work properly in your browser.